- We want you to love what you purchase from DecorHeavens. If you wish to request a return or exchange, please email us at support@decorheavens.com or contact us at +91 77639-32885 within 5 days from the date of delivery.
- In case you receive a damaged, defective, or wrong product, you must notify us within 48 hours of delivery to be eligible for a replacement or refund.
- Please make sure to record an unboxing video while opening your package. This helps us process claims related to damaged or incorrect items smoothly.
- Shipping and handling charges are non-refundable. Returned products must be unused, undamaged, and in their original packaging and condition.
- Refunds are processed within 5–7 working days after the returned item is received and inspected by our team.
- For refund requests or related queries, kindly email us at support@decorheavens.com or call us at +91 77639-32885 along with clear images of the product received.
If you have any further questions, feel free to contact the DecorHeavens Support Team.